At Go Esthete, every order is carefully quality-checked and securely packed using suitable packaging materials before dispatch to ensure it reaches you safely.
Domestic Shipping – India
Orders are generally dispatched within 0–2 business days after order confirmation and successful payment. All domestic orders are shipped through trusted, tracking-enabled shipping partners, and tracking updates are shared once the parcel is picked up.
Delivery generally takes 3–6 working days after dispatch, depending on the destination. Delivery timelines are estimates and may vary due to courier operations, weather, public holidays, peak seasons, or circumstances beyond our control.
International Shipping
International orders are generally shipped through India Post and usually take approximately 10–20 days for delivery, depending on the destination, customs clearance, and local postal services.
International shipping charges are applicable and vary according to the destination and shipment weight. For faster delivery, express shipping through private international courier services is also available at applicable additional charges. Please WhatsApp us for express shipping options, charges, or any shipping-related queries.
Customs & Import Charges
International orders may be subject to customs duties, import taxes, VAT/GST, clearance fees, or other charges imposed by the destination country. These charges are the customer’s responsibility and are not included in our product or shipping charges unless specifically mentioned.
Delays, Loss & Damage
We take utmost care in checking and packing every order. However, once a parcel is handed over to the shipping carrier, Go Esthete is not responsible for delays, loss, damage, misrouting, or other transit-related issues caused by the carrier or circumstances beyond our control. We will provide reasonable assistance with tracking and raising a complaint with the shipping partner wherever applicable.
If a parcel arrives damaged or tampered with, please take clear photographs/videos of the package before opening it and contact us promptly.
Incorrect Address & Undelivered Orders
Customers are responsible for providing a complete and accurate shipping address, PIN/ZIP code, and contact number. We are not responsible for failed delivery or additional charges resulting from incorrect or incomplete information provided by the customer.
If a parcel is returned due to an incorrect address, refusal/non-availability of the recipient, non-payment of applicable customs charges, or failure to complete customs formalities, additional shipping charges may apply for re-dispatch.
Important Note
All delivery timelines are estimated and not guaranteed. Once the order is dispatched, delays caused by shipping carriers, customs, weather, public holidays, or other circumstances beyond our control may occur.
For any shipping-related assistance or queries, please contact us through WhatsApp.
Go Esthete reserves the right to update this Shipping Policy from time to time. Any changes will be updated on this page.